FAQ

Yes! We offer a Product Performance Guarantee. We guarantee a reduction in microbial contamination of at least 80% as measured by standard ATP testing on hard, non-porous surfaces. Otherwise we will either replace the product at no charge or refund your original purchase price in full including the return shipping cost. To make a return, email us at

support@hoclpro.com or call us at (800) 732-7103 Monday- Friday 9AM-5PM CST.

Yes! Hypochlorous(tm) has been tested by 3rd party independent labs for cleaning performance, germ-killing efficacy, product safety and environmental impact. Germ-kill testing and cleaning performance lab test results vs the leading brands are here. You’ll see that Hypochlorous(tm) kills 99.999% of viruses and 99.9% bacteria and is just as effective as Windex on glass, Formula 409 on grease, Scrubbing Bubbles on soap scum, Febreze on odors, and Resolve on rugs.  It’s rated as best for sensitive skin and 100% free from all the top allergens.  Our products are also tested, audited and certified USDA Organic.

Yes! Hypochlorous(tm) kills bacteria and is an EPA registered disinfectant that is more effective than bleach that’s registered for use in hospitals, ICUs, schools, daycares and more. It kills 99.999% of bacteria and 99.9999% viruses.

(There is a mathematical/statistical rationale that the EPA is now imposing that limits the reported kill rate of bacteria to only 99.9% rather than the 99.999% that was reported by our EPA lab. The statistical argument actually stems from the EPA’s own required efficacy testing protocol wherein they are seeking to better statistically account for the error that is introduced by the use of their own required method. Going forward, no one who follows the EPA protocols will ever be able to report a bacterial kill rate that is higher than 99.9% because of the uncertainly introduced by the EPA’s protocol. However the EPA protocol for measuring kill rates of viruses is more robust and will be able to be reported at the 99.9999% efficacy that was reported by our EPA certified lab.)

clean microfiber towel. Most people don’t realize that the disinfectants you buy at the store typically have a 5-10 minute dwell time, and that you need to pre-clean the surface. Carefully read the Usage instructions on all cleaning labels before using.

No. But we are USDA Organic certified by an approved Certifier of the federal government. We do adhere to the Green Seal sustainability 4 area standards: protecting human health, preserving the climate, ensuring clean water, and minimizing waste. We are also EPA list n approved. 

is a stand alone product and should not be mixed with other products. Read label directions carefully before use.

simple as

1. Simply pour in the premeasured additive bottle

2. Add water to the fill line

3. plug in/set the remote to the directed time for your station size/concentration.  

Is the Station instruction manual included in the Starter Kit? Yes. You can find a copy here.

That depends on how much Hypochlorous ™ solution that you pour into a septic system. The normal Hypochlorous ™ solution at a concentration of 200 ppm is quite dilute (99.998% water) and the bacterial

load in a septic system is so high that small, incidental amounts of Hypochlorous poured down the drain into a septic system will not have any significant effect on the operation of the septic system. However, if you have a septic system you should avoid pouring large volumes (5 gallons or more) or Hypochlorous ™ Solution into a septic system.

Please contact us by calling (800) 732-7103 or emailing us at support@hoclpro.com. We are here to help!

Yes – We encourage it!

Always use Hocl in opaque bottles

The product that you have made should be stored in an opaque bottle or container that was supplied with your Station, and the containers are best placed in a dark cupboard or closet and kept at room temperature. The Station container itself can be stored in any convenient location and does not need to be rinsed after use.

The result is the lowest cost, most consistent, and most effective

Hypochlorous ™ Solution available on the market today.

Remove soils and soak up liquids as much as possible. Spray Hypochlorous™ Solution on the rug until damp using a spray bottle or a fogger, and allow to sit for ten minutes. Wipe dry with a clean towel or microfiber towel. Allow to fully dry by exposing to open air until dry. Repeat as necessary until stains are fully removed. Test an inconspicuous spot before applying. 

All Hypochlorous(tm) Stations have a limited one year warranty provided that the Stations are operated in accordance with published instructions. All Ready-to-Use bottled Hypochlorous Solution are warrantied through the expiration date of the product that is printed on each bottle. We also have a Product Performance Guarantee. We guarantee a reduction in microbial contamination of at least 80% as measured by standard ATP testing on hard, non-porous surfaces. Otherwise we will either replace the product at no charge or refund your original purchase price in full including the return shipping cost. To make a return, email us at support@hoclpro.com or call us at (800) 732-7103

TERMS AND CONDITIONS OF SALE In consideration of the information, terms, and conditions provided and agreed in this approved Order Form (the “Agreement”), the receipt and sufficiency of which consideration is hereby acknowledged, the Buyer and the Seller (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows 1. Buyer’s approval of this order confirms agreement with the pricing, delivery, and terms specified below for the purchase of products and/or services (the “Goods”) and both Buyer and Seller acknowledge the sufficiency of this consideration. 2. Purchase price is inclusive of sales tax and is payable by Buyer unless Buyer provides the Seller with a tax exemption certificate acceptable to the applicable taxing authorities, in which case the amount of sales tax will be subtracted form the Purchase Price payable by the Buyer. 3. Buyer will make payment within 30 days of receipt of Goods. A 2% discount will be offered for payment made within 10 days of receipt of Goods. The Seller retains a security interest in the products until paid in full. 4. Buyer has been given the opportunity to inspect the products, or to have them inspected, at the time and place of delivery and the Buyer has accepted the products in their existing condition. 5. Buyer’s failure to give notice of any claim within 10 days from the date of delivery will constitute an unqualified acceptance of the Goods and a wavier by the Buyer of all claims with respect to the Goods delivered. 6. The Buyer’s exclusive remedy and the Seller’s limit of liability for any and all losses or damages resulting from defective Goods or from any other cause will be for the Purchase Price of the particular delivery with respect to which losses or damages are claimed, plus any transportation charges actually

paid by the Buyer. 7. Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, Buyer and Seller agree to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with the provision of Goods as specified.. This mutual indemnification includes, but is not limited to, any injury or illness arising which may be related to Covid-19. Each party recognizes that despite any cleaning, sanitization, or disinfection procedures or protocol that is employed, the SARS-CoV-2 virus may not be 100% absent from the facility and may be spread by many other means, including but not limited to contact with other people who are infected with Covid-19, the delivery of packages contaminated with Covid-19, and/or from other environmental factors No promise or guarantee is made that treatment of the facility will completely eliminate all SARS-CoV-2 viruses or any other viruses, bacteria, mold, mildew, or any other microorgansim. This indemnification will survive the completion or expiration of this Agreement. 8. The Seller will maintain general liability insurance including coverage for bodily injury and property damage at a level that would be considered reasonable in the industry of the Seller based on the risk associated with the characteristics of this Agreement and only to the extent permitted by law.

9. In the event that legal action is brought to enforce or interpret any term of this Agreement, the prevailing Party will be entitled to recover, in addition to any other damages or award, all reasonable legal costs and fees associated with the action. 10. Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorized representative of each Party.

Yes! All Hypochlorous(tm) Stations have a limited one year warranty provided that the Stations are operated in accordance with published instructions. All Ready-to-Use bottled Hypochlorous Solution are warrantied through the expiration date of the product that is printed on each bottle. We also have a Product Performance Guarantee. We guarantee a reduction in microbial contamination of at least 80% as measured by standard ATP testing on hard, non-porous surfaces. Otherwise we will either replace the product at no charge or refund your original purchase price in full including the return shipping cost. To make a return, email us at support@hoclpro.com or call us at (800) 732-7103.