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Top FAQs
How do I track my order?
You can track an order by clicking here.
How do I contact you?
You can reach us at support@hoclpro.com or (800) 732-7103 Monday-Friday 9AM-5PM CST.
Do you offer free shipping?
Yes! We offer free shipping on orders over $100!
Does Hypochlorous™ come with a warranty?
Yes! All Hypochlorous(tm) Stations have a limited one year warranty provided that the Stations are operated in accordance with published instructions. All Ready-to-Use bottled Hypochlorous Solution are warrantied through the expiration date of the product that is printed on each bottle. We also have a Product Performance Guarantee. We guarantee a reduction in microbial contamination of at least 80% as measured by standard ATP testing on hard, non-porous surfaces. Otherwise we will either replace the product at no charge or refund your original purchase price in full including the return shipping cost. To make a return, email us at support@hoclpro.com or call us at (800) 732-7103 Monday-Friday 9AM-5PM CST.
Do you have a guarantee?
Yes! We offer a Product Performance Guarantee. We guarantee a reduction in microbial contamination of at least 80% as measured by standard ATP testing on hard, non-porous surfaces. Otherwise we will either replace the product at no charge or refund your original purchase price in full including the return shipping cost. To make a return, email us at
support@hoclpro.com or call us at (800) 732-7103 Monday- Friday 9AM-5PM CST.
Has Hypochlorous™ been tested by an independent party?
Yes! Hypochlorous(tm) has been tested by 3rd party independent labs for cleaning performance, germ-killing efficacy, product safety and environmental impact. Germ-kill testing and cleaning performance lab test results vs the leading brands are here. You’ll see that Hypochlorous(tm) kills 99.999% of viruses and 99.9% bacteria and is just as effective as Windex on glass, Formula 409 on grease, Scrubbing Bubbles on soap scum, Febreze on odors, and Resolve on rugs. It’s rated as best for sensitive skin and 100% free from all the top allergens. Our products are also tested, audited and certified USDA Organic.
Do you sell wholesale?
